HRMS help & FAQ Answers, without the wait.

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Getting started

What is OthTech HRMS?

HR, payroll and hiring software for growing companies around the world. It covers attendance and shifts, leave, payroll and payslips, recruitment, employee records and letters, and engagement — with a mobile app for employees and managers.

How do we get started?

Register your company, set up your shifts, week-offs, leave types and holidays, then invite your employees. Every new company starts on a free trial, so you can try it with your own team first.

Is there a free trial?

Yes. Every new company starts on a free trial with no card needed. The pricing page shows how long it lasts and how many employees it covers. Upgrade from your billing page whenever you're ready — your data stays where it is.

Can we bring in our existing employee data?

Yes. You can bulk-invite employees from an Excel sheet and fill in profiles, documents and salary details as you go. We're happy to help with the first import.

Can we start with just a few modules?

Yes. Plans include different modules — start with attendance and leave, and move to a plan with payroll or recruitment when you need them.

Will someone help us set it up?

Yes. Write to admin@othtech.com or call +91 80510 50032 and we'll help you set up shifts, leave types, holidays and payroll for your company.

Employees & mobile app

Do employees get a mobile app?

Yes. Our app, OthHR, is available for Android on Google Play. Employees check in, apply for leave, see holidays, download payslips and letters, and receive company announcements.

How do employees join?

You invite them — one by one or from an Excel sheet. Each person gets an email with their employee code; they install the app and register with that code.

What can managers do from the app?

Approve or decline leave, regularisation, comp-off and shift-swap requests, and see who in their team is in, late or on leave today.

Can employees update their own details?

Yes. Employees request profile changes — a new phone number or address, for example — and an admin approves them, so records stay accurate without paperwork.

Do announcements reach employees' phones?

Yes. Announcements are sent as push notifications to the mobile app as well as appearing inside it.

Can we generate HR letters?

Yes. Appointment, confirmation, salary revision, experience and relieving letters come from templates you can edit; employee details are filled in and a PDF is created in seconds.

Attendance & leave

Can field staff check in from anywhere?

Yes. Check-ins from the mobile app record the location, so field and sales teams can mark attendance from client sites.

What happens if someone forgets to check out?

The shift cut-off closes the day automatically, and the employee can raise a regularisation request if the record needs correcting.

Do you support rotating shifts?

Yes. Create as many shifts as you need and change an employee's shift whenever the roster changes; shift-swap requests are approved by managers.

Can we set our own leave policy?

Yes. Leave types, yearly quotas and allocations are yours to define. The number of custom leave types depends on your plan.

Do leave balances carry forward or reset?

Balances reset automatically at the start of the financial year (1 April), and you can adjust allocations for any employee at any time.

How do comp-offs work?

Employees who work on a week-off or holiday can request a comp-off; once approved it's added to their balance.

Payroll

Does payroll use attendance automatically?

Yes. Present days and unpaid leave from Attendance and Leave are used when payslips are calculated — no re-typing.

Which deductions are supported?

Your own allowance and deduction types, including statutory ones such as PF and ESIC, which appear on every payslip.

How do employees get their payslips?

Payslip PDFs are emailed automatically when payroll is done, and employees can download current and past payslips from the app.

Is payroll included in every plan?

No — payroll is part of the higher plans. The comparison on the pricing page shows exactly which plans include it.

Recruitment

What does the Recruitment module cover?

Job requisitions with approvals, a careers page on your own link, a pipeline for each job, interview kits and scorecards, offer letters with approvals and online acceptance — and a hire that becomes an employee invite with onboarding started.

Do interviewers need an account?

No. Interviewers and approvers act through secure links in their email. Your Talent Acquisition team works inside OthTech.

Can we stop jobs going live without approval?

Yes. With the approval policy on (the default), a job can't open, be published or take candidates until every approver has approved it.

Can someone other than the admin run hiring?

Yes. Admins can give employees Recruitment access. They sign in on the web with their employee login and see only Recruitment.

Can agencies submit candidates?

Yes. Each agency gets a private portal for the jobs you assign them, and duplicate candidates are blocked automatically.

Can our jobs appear on job boards?

Your published jobs are available as an XML job feed that Indeed and other job aggregators can read. Close a job in OthTech and it drops out of the feed.

Billing & plans

How is the bill worked out?

Per-employee plans are the plan's price multiplied by the number of active employees in your company when you pay. Monthly plans cover a month; yearly plans cover twelve months, paid upfront at the yearly price.

How do we pay?

Online, from the billing page inside OthTech HRMS. Payments are processed securely by Razorpay, and an invoice is emailed to your company address once the payment goes through.

Can we change plans later?

Yes. Pick a different plan from the billing page at any time. When you upgrade, the new features switch on for your whole company as soon as the payment is complete.

What happens if we go over our employee limit?

On a plan with an employee limit, new invitations are paused once active employees plus pending invites reach the limit. Upgrade to keep inviting — nobody is removed and nothing is deleted.

What happens when a plan runs out?

We email the account admin during the last week of the plan. After it ends there's a 7-day grace period to renew; if it isn't renewed, the account is put on hold until a plan is chosen.

Security & data

Can other companies see our data?

No. Every company's records are kept separate, and every request is checked against the signed-in person's company on the server, not just in the browser.

Who can see what inside our company?

Access is role-based: company admins, Talent Acquisition members and employees each see only what their role allows, enforced on the server.

How are passwords stored?

Only as salted hashes — never in plain text. Sessions expire and must be renewed by signing in again. Company admins can also sign in with Google.

Is there a record of who changed what?

Yes. Approvals, rejections, stage changes and offers are logged with the person and the time, and employee timelines record joining, promotions, salary revisions and status changes.

Can a candidate's data be deleted?

Yes. A candidate's data can be permanently deleted on request, including resumes and interview feedback.

Still stuck? Contact us.

Questions about your account, a feature or moving your data — the team that builds OthTech will answer, usually within one working day.